Your First Product Will Be A Dumpster Fire

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Your First Product Will Be A Dumpster Fire

Letā€™s face it, you never start off being great at something. Unless youā€™re a child prodigy akin to baby-faced assassin Kevin McCallister, thereā€™s a 99% chance that when you dive into something new, youā€™ll probably suckā€”bad.

But youā€™re not alone. Even the brands that we know and love today started off being steaming piles of startup excrement. They didnā€™t come out the incorporational* womb as multi-billion dollar mega-companies. Most of them started in garages or stinky college dorms.

*Incorporational is a new word I am testing out right now.

We all start somewhere.

But it is hard to imagine that some of the biggest companies in the world today started the same way we all did. They started at the bottom. Mere mortals. With nothing more than a dream to ā€˜make itā€™ on the big stage.

So today, letā€™s take a dig into some of the biggest brandsā€™ ugly pasts so we can all feel a little bit better about ourselves. And if youā€™re thinking of starting a business, just remember; itā€™s supposed to be shitty in the beginning. You just have to trust that it is all part of the process.

Odeo, later Twitter cum X

Most of us, myself included, remember X as Twitter, with its cute little blue bird logo.

But before it became known for its 140-character limitā€”280 characters for newcomersā€”it was originally a podcasting platform know as Odeo.

Unfortunately for the Odeo team, Apple made the announcement in 2005 that iTunes would also function as a podcasting platform. Faced with a do-or-die moment, one of Odeoā€™s star employees, Jack Dorsey, came up with a fresh microblogging conceptā€”a way to share status updates via SMSā€”and named it Twttr. Vowels were apparently uncool back in the early 2000s. Along with the new concept, a new logo was born.

Despite the logo being one of the all time facepalms, Twttr started gaining massive traction only month after launching their new concept. The rest is history. The company changed to a blue logo, which eventually evolved into a blue bird, and became one of the most-used social media platforms in the world.

How it started.

How itā€™s going.

From failed app to a global powerhouse, Twitter proves to be a great case for just getting started. If Odeo remained an idea in the back of the founderā€™s head, weā€™d likely never have Twitter and hashtags would be just pound signs, not the cultural touchstones they are today.

任天堂ę Ŗ式会ē¤¾ (Nintendo)

The year is 1889. There is no TV, no Netflix, no YouTube. It may seem unimaginable today, but there was a time when the only form of entertainment was in-person events or hangouts.

One of the most popular forms of entertainment back in ye olden days was playing cards. And thatā€™s where video game giant Nintendo got its start.

Itā€™s hard to imagine Nintendo being associated with something other than moustachioed (/məĖˆstɑĖŹƒÉŖəŹŠd/) plumbers and barrel tossing apes, but for close to 100 years they made their way in cards then late toys, finally hitting it big when Shigeru Miyamoto created the arcade version of Donkey Kong in 1981.

Nintendoā€™s next move was firmly into our lounge rooms with the production of the first Nintendo Entertainment System (NES).

The NES not only solidified its reputation but also redefined gaming culture.

The introduction of Mario, who actually debuted in Donkey Kong before becoming a star in his own right, helped Nintendo capture the imaginations of players worldwide and become the giant in gaming they are today.

Classic NES.

YouTube and itā€™s dating roots

Everyoneā€™s favourite video-sharing platform, YouTube, the place where boredom goes to die, and the leading source of procrastination around the globe, originally started as a hookup site.

The idea was to be a video-dating site that would allow users to upload videos of themselves talking about their ideal partners, leading to them finding a match. That idea was scrapped when the founders discovered users were interested in uploading a variety of content.

The whole thing didnā€™t make any sense. We were so desperate for some actual dating videos, whatever that even means, that we turned into the website any desperate person would turn toā€”Craigslist.ā€™ Despite offering to pay women $20 to upload videos of themselves to YouTube, nobody came forward, forcing Chen, Karim and co-founder Chad Hurley to adopt a different strategy.

- Steve Chen, co-founder, via The Guardian

The first video on the platform was jawedā€™s Me at the zoo video. Since then 1 billion uploads have followed. The decision to pivot to a general video-sharing website transformed the company from a niche dating platform to the second biggest search engine in the world today.

A game Glitch-ed and became Slack

Itā€™s rare that a company name becomes a commonly used verb in company speak, but thatā€™s exactly what Slack did. Hard to believe that the phrase ā€œIā€™ll slack it to youā€ didnā€™t exist a decade ago.

But even Slack has a past that didnā€™t pan out the way they originally intended. Slack was internal tooling in a completely different industryā€”gaming.

Funnily enough, this was actually Slackā€™s founderā€™s second attempt at a video game. The first attempt also failed as a game but resulted in the popular photo-sharing website Flickr. Glitch was eventually launched, but there was a huge problem. It was boring.

Early reviews said it it was too complicated and not worth the effort it took to learn the mechanics. Ouch. So Stewart Butterfield, Glitchā€™s founder, did what he already had experience doing once before. He pivoted. Because his last ā€˜failureā€™ resulted in a $35 million acquisition, the expectations were that he could do it again.

We were compelled by circumstances to try a different path. I had learned from experience to pay attention when you see something like that: an unexpected, emergent use case that's more compelling than what you'd been working on.

- Stewart Butterfield

The story goes that while working on Glitch, the engineers developed their own messaging system that was more flexible and user-friendly than email. The executive team saw the value it had created for them and decided to take the idea to the enterprise software market. The pivot worked out and enterprise communications were changed forever.

The story goes that while working on Glitch, the engineers developed their own messaging system that was more flexible and user-friendly than email. The executive team saw the value it had created for them and decided to take the idea to the enterprise software market.

The pivot worked out and the way teams communicated around the world was changed forever.

Games of Thrones draft Jon marries Arya

Our examples of fateful pivots donā€™t only exist in business and tech. They also exist in the make believe worlds and fantasy lands we hold dear. One famous examples was George RR Martinā€™s original outline for A Song of Ice & Fire.

In Georgeā€™s original outline he had Jon and half-sister Arya falling madly in love. He also planned to have Sansa happily marry Prince Joffrey and join the Lannisters a heir to Cerseiā€™s ā€˜worst woman in the world crown.ā€™

For all fans of the series you probably cannot imagine a world where Jon and Arya get together. It just wouldnā€™t have felt right. But it existed for a brief moment in the imagination of George. I can only imagine what old Eddard would have thought.

Facemash, ā†’ Facebook ā†’ Meta

Meta was another to start with a controversial concept. The site, then called Facemash, was designed to rate the looks of students at Harvard. The school, to no ones surprise, quickly shut the website down, but Zuck and friends were encouraged by the traffic and looked for ways to pivot.

The original Facemash.

Facemash then would turn into Facebook, a social networking site that connected college students on a more meaningful level. Quite the pivot. From a superficial and judgemental concept to one supposedly based on purposeful connections.

The pivot worked. Facebook exploded in popularity, expanding to colleges outside of its original target in Harvard, becomingā€”alongside Myspaceā€”one of the premier social networks in the world almost immediately. Meta is worth $1.2 trillion dollars today.

Shopify for snowboards

They say the best way to start a company is to solve your own problems. Thatā€™s exactly what the founders of Shopify did. The idea first came into existence when the founder, Tobias LĆ¼tke, launched an online store called Snowdevil to sell snowboarding equipment with a few friends. They saw a huge need for a better e-commerce experience, and LĆ¼tke got to work building one.

Despite the simple layout and plain visuals compared to todayā€™s websites, Shopifyā€™s main breadwinner was its customisation. Stores had greater flexibility to track their customers, add design elements to their pages, and overall drive more revenue than other options on the market.

That focus on customisation, along with a relentless focus on customer experience, is how Shopify became a $10 billion dollar business. All because the founder wanted to find a better way to sell a few snowboards.

Netflix & DVDs

Last but not least, one of the greatest pivots of all; Netflix's wild transformation from a DVD rental service to a global streaming giant. "Don't be afraid to change the model," Reed Hastings would go on to say.

To borrow the energy of Eleanor Roosevelt, all I can say here isā€”poor Blockbuster.

Never give up.

In sum

If you take nothing else away from these examples, just remember that we all start in the same position. Thereā€™s a hidden past to every success that starts off with many failures and pivots. The ā€˜overnight successā€™ we see have mountains of late-nights, stress, and doubts in their rear view mirror.

But there is one common denominator with all these stories of success. The founders got started. And then they just kept going. Moving forward. One pivot at a time.

Other fun pivots

  • Instagram - Originally launched as Burbn, a mobile check-in app, Instagram pivoted to focus exclusively on photo sharing, a move that catalysed its rapid growth to become one of the most popular social media platforms.

  • Wrigley - Started as a company that sold soap and baking powder, Wrigley pivoted to selling chewing gum, which came as a free promotional item with their original products. This pivot led to the Wrigley chewing gum empire.

  • PayPal - Initially started as a cryptography company, then shifted to money transfers. This pivot eventually turned PayPal into the global leader in online payment solutions.

  • Groupon - Initially launched as The Point, a platform for organising social causes and fundraising. It pivoted to offering daily deals and discounts, which significantly grew its user base and market impact.

Extra reading

And thatā€™s it! I hope you enjoyed reading this one dedicated to all those that pivoted in the past.

*Thanks to Caleb Lee who collaborated with me on todayā€™s post.

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